FAQ

Can I order a cake online for tomorrow?
Absolutely! Give us 24 hours notice when choosing any of the fantastic cakes from our collection to have delivered to you tomorrow.

Please allow at least 48 hours when requesting a customised cake.

For orders and assistance, call our bakery on 0208 611 2710 | Monday - Sunday 9am-9pm
 
Can I order a cake for today?
For cakes we please ask for 24 hours notice when choosing from our menu or 48 hours when creating a personalised cake especially for you.

However, you can place an order today for any of the items from our Daily Menu and have them delivered to you today.
 
Can I change the colors and the decoration?
Some cakes and other delicious creations will come with a choice of certain fillings or decoration for you to choose.

Alternatively, why not get exactly what your heart desires by creating your own cake via our website here :
https://owncake.sweetemmanuel.com
 
Do you make custom cakes?
We specialize in custom cakes for all occasions.

If its a special occasion, feel free to contact us at orders@sweetemmanuel.com. Well work with you to design the perfect cake for a birthday, wedding, anniversary, baby showers or gender reveal.

Our friendly design specialists make it super easy to order a custom cake. Get Started Here >
https://owncake.sweetemmanuel.com
 
Does the cake come with candles, plates, or napkins?
You can order all your decorations including candles, napkins, plates, cutlery and much more on our website here :
 
Does your bakery make dairy-free, egg-free, plant-based, vegan cakes?
Were looking forward to bringing you all our health, diet and free-from ranges in the near future.
At the moment, we dont have these options on the website. So those with allergies, please be aware.
 
What happens if Im not home to receive my delivery or shipment?
We highly recommend planning and scheduling your cakes or gifts to arrive when someone will be home to receive it. Beautiful fresh baked cakes are not meant to be left unsupervised. They might get eaten! Its important for someone to be home during the delivery window time. Our drivers are always hard at work delivering lots of cakes and may not be able to return to you that same day, if you miss your delivery.

Re-delivery will be subject to an additional delivery charge and the goods still being fresh.
 
Can we have our cake delivered to a restaurant?
Of course! We deliver to many locations, providing its ok with the establishment.
 
How do I order a wedding cake?
We have a selection of Wedding Cakes to choose from on our website here :
Alternatively book an engagement or wedding cake consultation with us via phone or email. Well sit down with you, go through some ideas and designs, make note of your wishes and design the perfect cake with you.
 
Do you have cake tastings for weddings or events?
If youre having a cake consultation with us or ordering your wedding cake from us, let us know and well arrange a cake tasting for you.
 
Do you have cake tastings for weddings or events?
If youre having a cake consultation with us or ordering your wedding cake from us, let us know and well arrange a cake tasting for you.
 

For Cakes - please order at least 24hrs in advance

All days of the week 9AM–10PM

Last order delivery time per day 7PM